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About GSA Advantage! Order History & Status

One of the most frequent customer questions we receive related to orders placed through GSA Advantage! is “Where’s my stuff?” Once customer’s place an order, they  want to know the status of their order and when they will receive the items they bought. You, the FSS contract holder, hold the keys to that answer. 

Reporting order status is a requirement of the FSS Solicitation under SCP-FSS-001 section xv, which states;

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