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Updating your Contract Administrator or Sales Rep Contact Information

Updating your Contract Administrator or Sales Rep Contact Information

Section
Managing My GSA Contract
Topic
Modifying My Contract
Subtopic
Changing My Company's Contact Information
To update your Contract Administrator or Sales Rep Contact Information, you will need to complete the following steps, as applicable.
  1. Update or verify your "Mailing Address" and POC (point-of-contact) Information in SAM.gov.
  2. If you update the address in SAM.gov, the system will automatically start an eMod modification request. (Every person listed on your Authorized Negotiators List will receive an email stating that a modification request has been started.)
    1. Please note that it can take over 24 hours for this modification process to be initiated in the eMod system.
      1. Go to the eMod system.
      2. Log-in to eMod using your digital certificate.
      3. Locate, verify and approve the address change.
      4. Keep a copy of the SF-30 that was created by the eMod system, documenting this change to your company’s headquarters address.
  3. Go to the eMod system to start and submit an "administrative" eMod request to update the "Contract Administrator/Point-of-Contact (POC)," email address, and/or telephone number (as necessary).
    1. For step-by-step instructions on how to complete this process, please see the "Administrative Modifications" section of the "User Guide for eOffer/eMod".
    2. Please note that you must be an Authorized Negotiator who has signing authority for your GSA contract to complete this step.
    3. Hint: Most Procurement Contracting Officers (PCOs) require a letter, on company letterhead, briefly describing the requested change to be submitted electronically with the eMod request.
    4. While in the eMod system, review the “Authorized Negotiators” associated with your contract to ensure all parties listed are still associated with your company and/or your GSA contract.
    5. It is a good practice to keep your Authorized Negotiator List up-to-date. The individuals identified on your Authorized Negotiator List have the ability to make legal changes to your contract on your company’s behalf.
  4. Email your Administrative Contracting Officer to notify them of the point-of-contact change.
  5. If your company has a subcontracting plan, email the Contracting Officer who administers your subcontracting plan regarding the point-of-contact change. (It does not apply to Small Businesses.)
  6. GSA Advantage, GSA eLibrary, & GSA PO Portal.
    1. GSA Advantage & GSA eLibrary - Instructions on how to update Point-of-Contact Information in GSA eLibrary/GSA Advantage
      1. Hint: If you have to complete a SIP or EDI Product Catalog upload, please update your Terms & Conditions Price List at the same time (Step 8).
    2. PO Portal - see the instructions in the PO Portal Help Guide for instructions on how to update your company information associated with the PO Portal website.
  7. eBuy - the online Request for Quotation (RFQ) tool.
    1. Login to eBuy and go to your “Profile”.
    2. Update point-of-contact information as needed.
  8. Terms & Conditions Price List
    1. Your company should have an internal copy of your Terms & Conditions Price List. Remember to update this local copy of your Terms & Conditions price list. 
    2. Post your updated Terms & Conditions Price List on GSA Advantage via a SIP or EDI upload.
  9. If you have any long-term projects and have a change in point-of-contact or project management staff, please let the Contracting Officer (CO) or Contracting Officer Representative (COR) for that project know who the new point-of-contact/project manager is.