Question
Are there consequences if my shipments become frustrated?
Answer
Yes. The current GSA established rate is $150.00 for the first hour of labor required to re-mark the shipment, and $70 for each additional labor hour. A minimum charge of 2 hours, $220.00, is applied for each occurrence of frustrated freight. These charges offset the additional costs incurred by GSA for shipment remediation. For vendors who repeatedly have frustrated freight, the occurrences can also be noted in the contract's past performance assessments.