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Other Helpful Tips and Resources

  1. Stay up to date by following the MAS Interact page for information like this Interact post for more information.
  2. View this seven minute video tutorial to learn how the PO Portal site can be used to provide order status.
  3. Help with PO Portal:

    For more information related to reporting order status via PO portal, please review the PO Portal Help Document.

    For further technical support, contact the VSC help center staff at 877-495-4849 or email vendor.support@gsa.gov.

  4. Help with EDI or cXML:

    For contractors who report via EDI, please contact edistat@gsa.gov for additional training and questions.

    If the contractor asks a question that is not technical/system specific, and you are not sure how to answer, email advantageorderstatus@gsa.gov for assistance.

  5. Frequently Asked Questions (Updated 1/19/23)

    Have a question about Order Status that isn’t answered on this page? Please review our Frequently Asked Questions document. This document is updated regularly – please check back from time to time for the latest and greatest.