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Updates & Information

New Multi-Factor Authentication Requirements

Earlier this month, GSA identified a security vulnerability in its Vendor Support Center (VSC) system, where contractor usernames and passwords were compromised. No Personally Identifiable Information was at risk and there is no evidence of access to sensitive financial information including, payment card information, or misuse of usernames and passwords. GSA has corrected the underlying vulnerability in all of its information systems and is immediately applying stricter security measures, including more stringent password management and Multi-Factor Authentication.

The enhanced security requirements apply to eBuy, Advantage Spend Analysis Program (ASAP), Schedule Input Program (SIP), Reverse Auctions and 72A Reporting System accounts.

If you have any issues resetting your password, please contact the Vendor Support Center Monday through Friday, 8:00 a.m. to 5:30 p.m. EDT at 877-495-4849 or

For tips on creating and managing a strong password, please visit:


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